We hope you enjoyed using your TalknSave phone, SIM card or modem. In order to help us properly complete your return process, please follow the instructions below. Return of equipment to a different location than directed will result in additional fees. Don't see a relevant choice among the options below? Contact our office for specific directions.
Please return your equipment promptly to avoid late fees.
All long term rentals must be returned in Israel before your departure.
Please do not mail your phone to Israel from outside the country. If you did not return your phone in Israel before departure, please contact us for further directions.
Free drop-off locations:
Jerusalem - free: Drop off your equipment at our Givat Shaul office, accepting returns until 11 PM nightly (except Friday and Saturday nights). See our Contact Us page for hours and directions.
Bet Shemesh - free: The RBS Gelt Center in the main shopping center of Ramat Bet Shemesh Alef accepts TalknSave returns. Please see our Contact Us page for hours and directions.
By mail - Ben Gurion Airport post office:
You can return your TalknSave equipment at the post office in Ben Gurion Airport in Terminal 3. There is a post office in the shopping area after check-in but before security. Ask the postal clerk for a TalknSave envelope, seal your items inside, hand the envelope to the clerk, and take your receipt. Simple! A $5 fee will be added to your bill. The airport post office is currently open Sunday through Thursday, 7 AM to midnight, and Fridays 1 AM to 1 PM. If you will be in the airport outside of those times, please contact us for alternatives.
If you will flying through Terminal 1, please contact us for alternatives.
By mail - all post offices in Israel:
Mail your equipment back to TalknSave, PO Box 34385, Jerusalem, Israel 91343. We recommend you send your package by registered mail ("doar rishum") for security and tracking information. Registered mail costs about 10 NIS, which you can pay at the post office. No charge will be added to your bill.