Print this pageReturning your SIM card to Talk’n’Save in Israel
Your account will only be closed when we receive your SIM card in our Jerusalem office. You can return your SIM in person, or via mail (including the airport post office!).
You may also choose to have us replace your SIM for a $10.00 fee. Be in touch with our office.
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Equipment return option 1: In person in Jerusalem.
 We recommend you drop off your SIM card at our office. Talk’n’Save Jerusalem Information:
We’re at 11 Beit Hadfus in Givat Shaul, Jerusalem. Please see our contact page for full hours, phone numbers and map.
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Equipment return option 2: By mail at any post office in Israel
 Including the post office in Ben Gurion airport (hours now extended!).You can mail your equipment from anywhere in Israel, or from the airport. Preferred address for returns by mail is:
Talk’n’Save
PO Box 34385 Jerusalem, Israel 91343 Mail Return Cost:
Option one: Use the return envelope provided with your rental. A $5 fee will be applied to your account. The postage has already been paid!
Option two: (recommended) Send your equipment via registered mail. Use our envelope or your own, and at the post office window opt shipping through registered mail (דואר רשום) for extra security and tracking information. You will pay that charge at the post office window (roughly 10 NIS) and no fee will be added to your rental.
 Airport Post Office Information:
Hours:
Sun-Thurs: 7 AM-midnight
Fri: 1 AM-1 PM
They are closed entirely on Shabbat, holidays and Saturday nights.
If the post office is closed, a envelope with just your SIM card in it should fit in the slot of the regular mail box.
Location: After check in, walk past the check in counters under the ‘departures’ sign and immediately turn left. The airport post office is in the shopping area after check-in, but before security and passport control (still in the unrestricted area). Look for the red and white signs. Give your package to a postal clerk there. Click here to see a map. Do NOT attempt to leave your equipment with an airport representative. Be in touch with Talk’n’Save for further directions.
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We strongly encourage you NOT to leave your equipment with hotel staff or airport representatives to mail back for you!
You are responsible for the equipment until it is received back in our office. Please return the equipment immediately at end of your rental to avoid late fees.
If you do not return the SIM in Israel, it's simpler to destroy the SIM you have and direct us to replace it for a $10.00 fee. Please be in touch with us promptly to avoid late fees.
(all charges subject to VAT)