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Stay local numbers

With our ”Stay Local” number, you can have a local US* number that rings on your phone in Israel. Parents love this feature – there are no codes to remember, no PINs, no need to top off minutes. We’re sure you’re going to love it too!

*Not from the USA? No problem – we have lots of other country choices too.

 

”Stay Local” number is a number with a local area code for the country of your choice – directly on your Israeli cellular number. Local numbers are currently available for US (area codes in all cities available!), the UK, Canada, France, Australia and more! Let friends and family call your Israeli cell phone as if it were a local call! Additionally, you can call forward your home number to your ”Stay Local” number and receive all your phone calls as if you were back home!
Please note that this service is for calls only, and will not work for SMS.

 

If you wish to keep your American number at home you can sign up for a Stay Local number (what is a stay local number?).

Once you receive the Stay Local number, you can call your provider in America and ask them to call forward your number to the Stay Local number we provide you with.

Make sure to do this as close to your date of departure as possible, because once your number has been forwarded all calls made to that number will go to your number in Israel.

 

bill

Billing Inquiries

Simple. Log on to My TalknSave and make the change there. Or, if you’d prefer to speak to a person, just contact us at 02-655-0333 in Israel or 1-866-825-5672 in the USA.

VAT is the Israeli Value Added Tax. It’s currently 17% (the Israeli government has raised and lowered it a couple of times in the last few years).

Please make sure to return your rented equipment to us within one week of the end date of the service.

There is a $1 + VAT a day late fee charge to your account for each day past the end date of your service, in case the equipment is not returned to us in time.

 

Out of package calls are calls or texts made that were not included in your plan such as the following:

Calling to a special service number, hotline, or party number, which are not included (i.e. star numbers)

Calling to a country not listed on our site here.

Calling internationally using a different dialling method other than 001(prepaid accounts only 0141) before the area code (in the picture below 0121 dialled in place of)

Sending a Multi-Media message (i.e. a picture sent over text messaging)

If your plan does not include International SMS then this could also be considered a call outside of the package.

The cost is in US dollars before 17% VAT.

If you have a Short-term or Group account with us and you would like to extend your plan, then please contact us so we can tell you the extension rates for your plan.

If you have a Long-term account with us then you will need to contact us to extend the service, it will continue at the same rates unless you choose to change them.

If you have a Prepaid account with us you can extend your plan for another month for the same rate, as long as you contact us before your service ends.

First login to your TalknSave account. (How do I log in to my TalknSave account?)

Then select a rental you would like to update your card on. If you have more than one account you will have to update the card one at a time.

 

You are able to send SMS to any Mobile in any country outside of Israel.

The amount of SMS you are able to send is Unlimited.

 

technical

Technical

With our ”Stay Local” number, you can have a local US* number that rings on your phone in Israel. Parents love this feature – there are no codes to remember, no PINs, no need to top off minutes. We’re sure you’re going to love it too!
*Not from the USA? No problem – we have lots of other country choices too.

Once in the voicemail press 9 for setup, then press 3, and then press 4 to record a personal greeting.

Yes, please find basic unlocking instructions here

Your phone will not work with our SIM card if it is not properly unlocked prior to coming to Israel.

For any questions regarding unlocking your phone, please contact your local service provider at home.

 

Immediately call us at 02-655-0333 to have the line disconnected. If you can not reach us, please email info@talknsave.net with the subject URGENT: Phone Lost/Stolen. You are responsible for any calls made from the phone until the request is made.

 

When you are ready to replace your equipment, be in touch with TalknSave to arrange for a new phone or SIM card.

Most models will have the password displayed on the screen as a WiFi key.

Some devices might need you to press the power button once AFTER the device is already turned on, and that will display the password.

In rare cases where the Mobile hotspot does not have a display, you will be able to find the password on a sticker underneath the device, usually where the battery is placed.

 

All of our SIM cards come as 3in1 so you just need to pop out the size you need for your phone.

Image result for 3in1 sim card

If you want to know what size you need for your phone you can check out our SIM card sizing page here.

TalknSave provides unlimited data at 2G speeds, with a limited amount of High speed data at 4G speeds.

This means that if you go over your data allotment then your data speeds will slow down, but you won’t be charged extra for going over!

 

prepaid

Prepaid

Please hold down 1 in order to dial to voicemail. Alternatively, dial *151, or 0505000151.

Enter the default password 1234*.

Press 1 once in to listen to your messages.

Please note, that unless you save your messages for a week by pressing 5 after you listen to them, they will disappear forever.

 

Our SIM cards and plans are not intended to be used outside of Israel.

Customers using their SIM outside Israel will incur high roaming charges.

 

Our SIM cards and plans are not intended to be used outside of Israel.

Customers using their SIM outside Israel will incur high roaming charges.

 

All plans: 00 + 1 + the number including the area code.

TalknSave works with Hot Mobile, one of the largest cellular networks in Israel.

Yes, please find basic unlocking instructions here

Your phone will not work with our SIM card if it is not properly unlocked prior to coming to Israel.

For any questions regarding unlocking your phone, please contact your local service provider at home.

 

Immediately call us at 02-655-0333 to have the line disconnected. If you can not reach us, please email info@talknsave.net with the subject URGENT: Phone Lost/Stolen. You are responsible for any calls made from the phone until the request is made.

 

When you are ready to replace your equipment, be in touch with TalknSave to arrange for a new phone or SIM card.

logistics

Logistics

SIM card

If you got a SIM card then you don’t have to return it!

You can also use it again for any other trips to Israel you might be planning.

For long term\Student accounts only: SIM cards do not need to be returned but you must let us know that you wish to end your service so we can close your account.

Email us at info@talknsave.net to tell us!

Rental Phone\MIFI\Netstick 

For equipment received on short-term plans, you would need to send it back to the location you received it from by dropping the phone off there.

Smartphones

We strongly discourage returning Smartphones back in the mail.

It can be returned to the office in person.

Please note that if you do decide to mail back a Smartphone, it must be sent via registered mail with insurance in case something happens.

We are NOT RESPONSIBLE for phones getting lost in the mail, and the customer is responsible for the equipment until it arrives in our office.

For equipment received on long-term plans, such as student plans, you would need to return it in Israel, regardless of where you received it.

For further information on returning your equipment, please check out our returns page here.

If you have any questions, please get in touch with us before returning your equipment to avoid any unnecessary fees.

 

The Jerusalem Office is our main office.

15 Kanfei Nesharim St. (Floor 2)
Givat Shaul, Jerusalem
Israel

Egged bus lines 6, 52, 55, 64, 65, 74*, 75* and 78א* stop on Kanfei Nesharim.
* bus stops at Central Bus Station or Binyanei Hauma

Our building has blue framed windows. When you enter the main entrance, take a right and the elevators will be on your left-hand side.

 

The following corresponds to business days only.

We do not ship UPS on Sundays, Saturdays, Fridays, or Holidays.

 

Please make sure that you used the drop-down menus to choose country and state, instead of manually writing them in or using autofill.
You should then be able to proceed.

 

plans

Short Term Plans

Please hold down 1 in order to dial to voicemail. Alternatively, dial *151, or 0505000151.

Enter the default password 1234*.

Press 1 once in to listen to your messages.

Please note, that unless you save your messages for a week by pressing 5 after you listen to them, they will disappear forever.

 

Once in the voicemail press 9 for setup, then press 3, and then press 4 to record a personal greeting.

Our SIM cards and plans are not intended to be used outside of Israel.

Customers using their SIM outside Israel will incur high roaming charges.

 

All plans: 00 + 1 + the number including the area code.

TalknSave works with Hot Mobile, one of the largest cellular networks in Israel.

Yes, please find basic unlocking instructions here

Your phone will not work with our SIM card if it is not properly unlocked prior to coming to Israel.

For any questions regarding unlocking your phone, please contact your local service provider at home.

 

Immediately call us at 02-655-0333 to have the line disconnected. If you can not reach us, please email info@talknsave.net with the subject URGENT: Phone Lost/Stolen. You are responsible for any calls made from the phone until the request is made.

 

When you are ready to replace your equipment, be in touch with TalknSave to arrange for a new phone or SIM card.

sim4life

SIM4LIFE Plans

Please hold down 1 in order to dial to voicemail. Alternatively, dial *151, or 0505000151.

Enter the default password 1234*.

Press 1 once in to listen to your messages.

Please note, that unless you save your messages for a week by pressing 5 after you listen to them, they will disappear forever.

 

Once in the voicemail press 9 for setup, then press 3, and then press 4 to record a personal greeting.

Our SIM cards and plans are not intended to be used outside of Israel.

Customers using their SIM outside Israel will incur high roaming charges.

 

All plans: 00 + 1 + the number including the area code.

TalknSave works with Hot Mobile, one of the largest cellular networks in Israel.

Yes, please find basic unlocking instructions here

Your phone will not work with our SIM card if it is not properly unlocked prior to coming to Israel.

For any questions regarding unlocking your phone, please contact your local service provider at home.

 

Immediately call us at 02-655-0333 to have the line disconnected. If you can not reach us, please email info@talknsave.net with the subject URGENT: Phone Lost/Stolen. You are responsible for any calls made from the phone until the request is made.

 

When you are ready to replace your equipment, be in touch with TalknSave to arrange for a new phone or SIM card.

olim

Olim Plans

Please hold down 1 in order to dial to voicemail. Alternatively, dial *151, or 0505000151.

Enter the default password 1234*.

Press 1 once in to listen to your messages.

Please note, that unless you save your messages for a week by pressing 5 after you listen to them, they will disappear forever.

 

Once in the voicemail press 9 for setup, then press 3, and then press 4 to record a personal greeting.

Our SIM cards and plans are not intended to be used outside of Israel.

Customers using their SIM outside Israel will incur high roaming charges.

 

All plans: 00 + 1 + the number including the area code.

TalknSave works with Hot Mobile, one of the largest cellular networks in Israel.

Yes, please find basic unlocking instructions here

Your phone will not work with our SIM card if it is not properly unlocked prior to coming to Israel.

For any questions regarding unlocking your phone, please contact your local service provider at home.

 

Immediately call us at 02-655-0333 to have the line disconnected. If you can not reach us, please email info@talknsave.net with the subject URGENT: Phone Lost/Stolen. You are responsible for any calls made from the phone until the request is made.

 

When you are ready to replace your equipment, be in touch with TalknSave to arrange for a new phone or SIM card.

internet

Internet Plans

TalknSave works with Hot Mobile, one of the largest cellular networks in Israel.

Yes, please find basic unlocking instructions here

Your phone will not work with our SIM card if it is not properly unlocked prior to coming to Israel.

For any questions regarding unlocking your phone, please contact your local service provider at home.

 

Most models will have the password displayed on the screen as a WiFi key.

Some devices might need you to press the power button once AFTER the device is already turned on, and that will display the password.

In rare cases where the Mobile hotspot does not have a display, you will be able to find the password on a sticker underneath the device, usually where the battery is placed.

 

What size SIM card do I need?

All of our SIM cards come as 3in1 so you just need to pop out the size you need for your phone.

Image result for 3in1 sim card

If you want to know what size you need for your phone you can check out our SIM card sizing page here.

 

Text messaging is available on all regular phone models. “Kosher” phone models have no texting abilities.

Receiving messages is – FREE! You can receive messages from another Israeli cell phone or from a cell abroad.
From your phone, you can SMS any number in the world. Please check your plan details for pricing. MMS messaging will incur additional fees.

 

TalknSave has offices in Jerusalem, New York, Florida, New Jersey, Illinois, Texas, Australia, Ohio, Toronto, Montreal, and London, all committed to giving you the best service possible. Additional locations are in the works! Find the nearest store to you.

Our flagship office in Jerusalem has a large staff of native English-speaking customer service representatives to ensure that when you need us, we’re there for you! (We also visit our TalknSave partner schools in Israel throughout the school year.)
Contact us via email, phone, fax, or drop by our Jerusalem office anytime! For full information and directions, please see our contact us section.

 

VAT is the Israeli Value Added Tax. It’s currently 17% (the Israeli government has raised and lowered it a couple of times in the last few years).

0gp

Organized Group Plans

Please hold down 1 in order to dial to voicemail. Alternatively, dial *151, or 0505000151.

Enter the default password 1234*.

Press 1 once in to listen to your messages.

Please note, that unless you save your messages for a week by pressing 5 after you listen to them, they will disappear forever.

 

Once in the voicemail press 9 for setup, then press 3, and then press 4 to record a personal greeting.

Our SIM cards and plans are not intended to be used outside of Israel.

Customers using their SIM outside Israel will incur high roaming charges.

 

All plans: 00 + 1 + the number including the area code.

TalknSave works with Hot Mobile, one of the largest cellular networks in Israel.

Yes, please find basic unlocking instructions here

Your phone will not work with our SIM card if it is not properly unlocked prior to coming to Israel.

For any questions regarding unlocking your phone, please contact your local service provider at home.

 

Immediately call us at 02-655-0333 to have the line disconnected. If you can not reach us, please email info@talknsave.net with the subject URGENT: Phone Lost/Stolen. You are responsible for any calls made from the phone until the request is made.

 

When you are ready to replace your equipment, be in touch with TalknSave to arrange for a new phone or SIM card.

students plans

Student Plans

Please hold down 1 in order to dial to voicemail. Alternatively, dial *151, or 0505000151.

Enter the default password 1234*.

Press 1 once in to listen to your messages.

Please note, that unless you save your messages for a week by pressing 5 after you listen to them, they will disappear forever.

 

Once in the voicemail press 9 for setup, then press 3, and then press 4 to record a personal greeting.

Our SIM cards and plans are not intended to be used outside of Israel.

Customers using their SIM outside Israel will incur high roaming charges.

 

All plans: 00 + 1 + the number including the area code.

TalknSave works with Hot Mobile, one of the largest cellular networks in Israel.

Yes, please find basic unlocking instructions here

Your phone will not work with our SIM card if it is not properly unlocked prior to coming to Israel.

For any questions regarding unlocking your phone, please contact your local service provider at home.

 

Immediately call us at 02-655-0333 to have the line disconnected. If you can not reach us, please email info@talknsave.net with the subject URGENT: Phone Lost/Stolen. You are responsible for any calls made from the phone until the request is made.

 

When you are ready to replace your equipment, be in touch with TalknSave to arrange for a new phone or SIM card.